If the issue is a connection, a donation or anything that is specific to you or your account you should first check the forum.
If you cannot find a satisfactory answer there try contacting us directly via Discord or e-mail. We will do our best to help you.
However, if the issue is related to an in-game activity, such as quests, items or anything else related to the game itself and apply to all feel free to create a Ticket in-game and also to log the issue in our bug repository on GitHub.
Some Useful Links:
If you still have any question contact us at: